We arranged our trip to Costa Rica via the local company (In San Jose) entirely online and the experience was very simple and easy. We were able to explain our likes and dislikes etc and discuss all our wishes with Mariana via email over the TravelLocal website. We could even have skyped if we had wished. From the moment we arrived we were looked after and even when the Pacific coast was hit by a hurricane we were able to ring Mariana and re arrange a portion of the holiday that was no longer viable. She also kept in touch with us throughout the holiday checking that everything was ok! We found the whole experience much more flexible than booking through a UK travel agent as TravelLocal's experts are based in Costa Rica and far better than going on a group tour (Which would have been more expensive and not nearly as enjoyable)
Good level of contact throughout our holiday
Guides were very professional and spoke excellent English. Drivers were mostly good also.
Don't take cotton clothing, You can't get it dry! Take good watershoes.
The whole holiday was very memorable but seeing flocks of red Macaws and humpback whales.in the wild was very special. Tortuguero was very special.