The company responsible for UK bookings is

TravelLocal Limited
2nd Floor, Nucleus House
2 Lower Mortlake Rd
Richmond, TW9 2JA
Email: team@travellocal.com
Web: www.travellocal.com

Managing Director: Thomas Stapleton
Registered Office: Richmond
A company registered in England and Wales under company number 07186581

VAT Reg.No.: GB225566795 

 

The company responsible for non-UK bookings is

TET Travel Expert Technologies GmbH
Krausenstr. 9-10
10117 Berlin
Germany
Email: team@travellocal.com
Web: www.travellocal.com

Managing Director: Thomas Stapleton
Registered Office: Berlin
Commercial Register: Amtsgericht Charlottenburg
Registration Number: HRB 147688 B
VAT Reg.No.: DE 287004047

Responsible according to section 55 (2) RStV: Thomas Stapleton (address as listed above)

Complaints office in disputes with insurance intermediaries:

Insurance Ombudsman Association
PO Box 080632
10006 Berlin
Germany
https://www.versicherungsombudsmann.de/welcome/

The European Commission provides a platform for online dispute resolution (ODR) that is accessible under http://ec.europa.eu/consumers/odr/. Should you have any initial questions concerning a potential dispute resolution, please email us at team@travellocal.com.
 

Disclaimer

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