Had an amazing time in Brazil - could not have asked for more. Polyana provided an amazing service – both before and during our stay. She went above and beyond - always available to contact and acted so quickly, tirelessly ensuring that everything went smoothly and that any issues were rectified. Polyana was so professional and her consistent positive attitude and the hard work she put in to ensure that everything went smoothly was admirable. From planning the original trip (and tweaking several times) to re-arranging things when one of our party couldn't come at the last minute (covid) to sorting out some issues we had whilst on holiday and constantly checking all was OK. We enjoyed all the planned trips and the guides were all awesome!
Polyana was just a complete star from start to finish. Always available to be contacted, always positive and always sorting any issues really quickly. She provided an outstanding, personal, service.
Maybe check what may not be currently available (due to covid) so that everything suggested (eg restaurants or live performances) are up to date.
Every guide and driver we had was excellent - in particular our food tour in Rio de Janeiro with Tom - we had such a lovely day - but also our guide Dandara for our trip to Christ The Redeemer and surrounding areas, and also Michael at Paraty Explorer - for all three experiences with him - our walking tour in Paraty, kayaking in mangroves and the amazing Food Foraging tour with Jorge. Could not have asked for better guides!