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Outstanding

The trip met all our expectations and more. Every aspect was outstanding and could not be faulted. All the staff, led by our contact Mohamad were only to happy to help and give you a real confidence. Our main driver Bader not only did a great job but became our friend. As such we not only learnt a lot about Jordan but also Islam as Bader was a guy you could discuss any subject. Due to the gross incompetence of Royal Jordanian Airlines to run a check in service in which we arrived 3 hrs 20 mins before take off and when the Airport WiFi crashed, we along with several other Brits missed the flight. RJA refused to help! I had tried to use bluetooth rooming but EE not only crashed my b/t but disconnected my cell phone service. Needing a office to book a flight (this time via BA) and complete new documentation when the British Embassy refused assistance, Mohamad and his team were outstanding in helping us find a hotel where we could perform our tasks. At one stage I wondered if we would ever get home. The only relief was the outstanding assistance supplied by Mohamad and also staff at the Amman Airport Hotel.

Stephan, from UK and Australia

Visited Jordan in

Overall rating

Planning

Guides

Transportation

Value

96% of our customers would recommend us to a friend.

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What was good about our local partner based in Jordan?

Our driver Bedar was outstanding. All the accommodation and food were excellent. Our only small gripe was the Holiday Inn Dead Sea who had great facilities buy poor management and incompetent staff.

What could our local partner based in Jordan improve on?

Nothing

What did you think about the guides or drivers on your trip?

All outstanding, please see above comment about our outstanding driver. We are not the typical tourists and wanted to see other none standard places and situations. (I am a photographer). Bader was only too happy to help and make useful suggestion. Our Wadi Rum 4x4 Driver Mohammed was also outstanding.

What advice would you give to other travellers planning a trip to Jordan?

Make sure you have hard copies of all documentation to exit the country. Avoid Royal Jordanian Airways....chaotic!

What was the most memorable part of your trip?

Desert drive in Wadi Rum and the camp.

How likely are you to recommend TravelLocal?

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