Easy to plan from word go! Excellent communication with the local company throughout; they supplied an excellent driver who effectively was our 'host' in Sri Lanka and ensured that we were at ease at all times and where we wanted to be. Local guides and Safaris arranged by the company were very good. Our driver was there to set us off and check we arrived back! Hotels were very good..at the price level we booked...one could go up or down the scale depending on personal preferences. Sri Lanka was a very friendly destination, our driver advised us of any possible risks but we felt safe at all times ( couple 60's not great adventurers). The hospitality at a 'Home Stay' was memorable, a chance to learn a bit more abut real Sri Lanka; fully recommended. Bandaranaike Airport Departures has a quirk, you have to wait in the retail area until your gate opens then join a huge queue for security and nearly miss the flight. The trick is to lurk near the security queue until your gate is free from last departure then scramble! Wonderful holiday we would return to Sri Lanka and we will use Travel Local again.
Easy to communicate with, Our driver was there at the airport and with us every time we checked in and clearly sorted any minor issues before we knew about them! I could contact our driver at any time and had full confidence that he would assist us with any crisis. The vehicle we had was very comfortable/air conditioned and always immaculate. Driving in Sri Lanka is an art form particularly in the cities and our driver was clearly an expert! The one time I needed to communicate with the local office they responded quickly to my WhatsApp and spoke to the hotel within minutes from then.
To be honest very little.
Our driver (Kosala) was there at the airport as we arrived and every time we checked in to a hotel; clearly he sorted any minor issues before we knew about them! I could contact our driver at any time and had full confidence that he would assist us with any crisis. The vehicle we had was very comfortable/air conditioned and always immaculate. Driving in Sri Lanka is an art form particularly in the cities and our driver was obviously an expert, we felt very safe at all times. His suggestions for places to eat en route were good and on a practical point of view..he was always ready to find us 'washrooms' ,
We did not try to visit every 'site' but interspersed some time for rest and relaxation as the climate is great ( quite hot middle of the day for us ). We started early at most places we visited which worked well for avoiding any crowds. We had excellent guides sourced by the company/our driver which was very worthwhile particularly at Anuradhapura where having a Buddhist guide to explain the site was wonderful. We noticed quite a lot of safaris going off without guides; we were shown an awful lot we could have missed by having a proper wildlife guide with us in our own jeep; false economy not to I think. Do consider a home stay we went to The Tree House near Kandy, and wish we had arranged to stay longer to get insight into local life. The hill train was great! Road travel is slower than you might think looking at distances on the map!
The welcoming people, the scenery, the lovely weather and the food; I just love rice and curry Sri Lankan style and fresh fruit ! Our Driver.