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Great holiday - input provided by local travel agent was invaluable

We had a wonderful holiday in Costa Rica! The local knowledge of the in-country travel agent proved invaluable in advising us on a bespoke itinerary to satisfy our particular timing and requirements. Choice of hotels was excellent, and all transfers worked smoothly. Local tours were well suited to our specifications and guides were very knowledgeable and professional. I can wholeheartedly recommend TravelLocal as an ideal provider if you are wanting to plan a good value bespoke holiday rather than just book a 'package'.

Colin, from UK

Visited Costa Rica in

Overall rating





96% of our customers would recommend us to a friend.

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What was good about our local partner based in Costa Rica?

Excellent local knowledge. Flexibility and patience. Quick to respond to questions and requested changes to itinerary, etc.

What could our local partner based in Costa Rica improve on?

Nothing very significant. When nearing the start of the trip, perhaps a little more advance warning of the procedure to follow when arriving in country regarding meeting at the airport, vouchers, etc., etc. Also a little more local advice would be welcome on what currencies to take/obtain locally, general practices regarding tipping and amounts, drinking water, etc., etc. - all the usual details.

What did you think about the guides or drivers on your trip?

Guides were all excellent - very knowledgeable and professional and came across as being genuinely interested in what they were showing us. They in general also spoke very good English so were easy to understand. Drivers were very friendly and helpful, but it would have helped if their command of English had been just a little better - they could have made quite lengthy road trips more interesting and valuable if they could have told us a bit more about the areas we were travelling through, and been able to answer questions on things we saw en route.

What advice would you give to other travellers planning a trip to Costa Rica?

We thought that Tortuguero was a very unique area to see, as was the Arenal volcano area. We were a little disappointed with the Pacific coast - it felt very 'touristy' and somewhat impersonal after the very friendly environments we had become used to. Of course, we didn't see much of it however... I would advise the obvious really - research the country, identify the sorts of things that you would like to see and places you would like to visit and then rely on TravelLocal's local agent to advise the best route and hotels within your budget constraints.

What was the most memorable part of your trip?

The spectacular natural beauty and diverse wildlife. The friendliness of the local people and their pride in their country.

How likely are you to recommend TravelLocal?


Our local partner based in Costa Rica replied...

Dear Colin, I really appreciate your constructive review of your trip to Costa Rica. I am glad to hear that you enjoyed the natural wonders of the country and the friendliness of its people. It was a pleasure for me to help you during the preparations of this trip and I am happy that you appreciate my input! Best regards, Wouter Zagt

Our local partner based in Costa Rica
Our local partner based in Costa Rica