The trip to Costa Rica was fabulous. Beautiful country, friendly people, great nature experiences, perfect hotel recommendations, fun driving, never once concerned about crime. San Jose city not for us but hotel Balmoral was a perfect location. Good we stayed in San Jose only 2 nights. One night arrival, one night home. Ara Ambigua Hotel in Puerto Viejo de Sarapiquí is highly recommended. Their website doesn’t do them justice. Maquenque Ecolodge in Maquenque was the highlight of our trip. Woke up to beautiful nature every day. Very friendly staff. Was easy to communicate with TravelLocal. The meeting at our hotel upon arrival was very informative and professional. Only 2 complaints and one suggestion. The driver was not at the airport on time to pick us up. When he finally came he had the wrong last name on his sign. It was very hectic since we were being harassed by loads of people wanting to drive us to our hotel and telling us that our pick-up was not coming. Upon arrival of first hotel we were told that we did not have reservations for the nicer room that we did reserve and was on our itinerary. After making a scene and calling TavelLocal the acccomodation which we booked became available. We were told that there were no “exclusive” rooms available and then after getting quite angry a room became available. So the start of the trip was not the best however the rest made up for these two hitches. We suggest that an itemized bill showing line for line what you are paying for is presented to the customer. All on all we are satisfied with our service from TravelLocal and would recommend them.
One star for the driver who came late to the aiport with the wrong name on his sign. The car company was very good. The guy who turned the car over to us was very professional. We’ve never got such a detailed description about what to do in case of problems. He even programmed in all our hotels in the GPs.
Be aware of the drivers at the airport.
Ara Ambigua Hotel in Puerto Viejo de Sarapiquí. The food was good. Loved the frog garden. The staff were very helpful. Maquenque Ecolodge...just everything, the hotel, surroundings, birds, guides, water. Go there if you want a real get-a-way.