Polyana from Brazil is amazing. Introduced to her by TravelLocal, we started by discussing my travel plans in Brazil. It involved booking hire cars, bus tickets, and hotel rooms. Polyana asked a lot of questions so to understand my price points, what type of experience I wanted from each location, and was always able to offer the best advice. All plans - once booked - were put together in a comprehensive document - timetable of the trip itinerary , links to tickets for the buses, car hire confirmation vouchers, hotel reservation confirmations - even with google maps to show where I had to be at each time. On one occasion when the plans went wrong (not her fault) when the hired car had not been paid for, she wired me through the payment immediately and talked to the hire company at length to smooth everything over. Always quick to respond to emails, and still offering me advice on places to go in São Paulo - even after the part of the trip she planned finished. And all of this over Christmas and New Year! As I said Polyana is amazing. Five out of five stars!
Attention to detail, quick to respond. I felt special.
Brazil is huge! Try to visit one area if you only have 2 weeks like us. Get out of the big cities and see the countryside
Party on the beach at Paraty for New Year’s Eve