Always helpful and quick to respond.
Dinner at Kaysant Ecolodge on first night not available as booked, nor any wine! Changed to Hacienda Jiminita (also near Quito airport) for the last night which was a much better place and experience.
All excellent and friendly. Beetor (my spelling) at Sani Lodge and Santiago (driver from Quito) particularly good. Also Carlos on Isabela.
Give yourself some downtime! We did without our planned volcano walk on Isabela in favour of a day relaxing at the lovely Casa de Marita hotel on the beach. We had already walked round the volcano at Cotocachi on the mainland and as our schedule was a full one we needed a day off! We were a little underwhelmed by Quito which is very polluted. Missable.
Chelita and Rosendo at Hacienda San Isidro, especially her cooking and warm personality. The whole Sani Lodge/jungle/Galapagos experience, especially snorkelling with giant turtles, manta rays and a sea lion!