Incredible holiday and superb customer service

After finding them through TravelLocal, Poly and her team put together a bespoke holiday for me and I cannot speak highly enough of both the holiday and travel expert's customer service. Every effort was taken to fit my requirements and every enquiry was responded to in excellent time. This included things like making sure I had window seats for all my internal flights, getting me a football ticket for the Maracana (and recommending an excellent upgrade), providing guides for various locations where I stayed and always being available to answer any minor queries during the holiday itself. I cannot recommend them highly enough if you wish to see and experience Brazil in its fullest.

Gavin, from UK

Visited Brazil in

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96% of our customers would recommend us to a friend.

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What was good about our local partner based in Brazil?

After finding them through TravelLocal, Poly and her team put together a bespoke holiday for me and I cannot speak highly enough of both the holiday and the local tour operator's customer service. Every effort was taken to fit my requirements and every enquiry was responded to in excellent time. This included things like making sure I had window seats for all my internal flights, getting me a football ticket for the Maracana (and recommending an excellent upgrade), providing guides for various locations where I stayed and always being available to answer any minor queries during the holiday itself. I cannot recommend them highly enough if you wish to see and experience Brazil in its fullest.

What could our local partner based in Brazil improve on?

The only minor piece of information that I felt could have been shared was the complete lack of wifi / phone signal at the Amazon Green Lodge. It would have been useful to share with my friends and relatives.

What did you think about the guides or drivers on your trip?

No issues at all and everything was arranged very well. All the guides had excellent local knowledge and were efficient in getting us from place to place.

What advice would you give to other travellers planning a trip to Brazil?

All the five places I visited - Rio, Foz do Igaucu, Pantanal, Amazon and Ilha Grande were incredible and well worth visiting. The one change I would have made to my schedule in hindsight was to have three days in Rio and two in Pantanal, rather than two days in Rio and three in Pantanal. I would have probably had an extra day in Ilha Grande as that was spectacular, with some great restaurants too - Lua e Mar and Los Sorrentinas, especially - very close to the place I stayed - Pousada Ancoradouro - which was right on the beach. If you're a football fan, then a game and/or the stadium tour of Maracana are an absolute must, and the Iquazu Falls are unbelievably spectacular - definitely make time to do both the Brazilian and Argentinian sides.

What was the most memorable part of your trip?

The Iquazu Falls (both sides), catching a football game at the Maracana, any of the boat trips we took in the Amazon and doing the hike to Praia de Lopes Mendes on Ilha Grande.

How likely are you to recommend TravelLocal?

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