Finding a company on the internet to book a family holiday through is a daunting prospect, and TravelLocal was not the first company I came across online. However, from their prompt replies and willingness to alter itineraries or plan based on my budget or other ideas I had soon set them apart from the competition, and I had no qualms about committing to them through paying the deposit. The fact they are ABTA & ATOL protected provided that further reassurance. The service prior to and up to my departure was excellent, and we really liked getting sent our detailed itinerary as a hardback book - this contained all the information needed to get around our route, and is a great memento of our holiday too. We had a fantastic holiday, and I would be more than happy to use TravelLocal again.
Our complicated holiday was made very simple by the efforts of your local partners in South Africa. With regular communication prior to our trip, they made sure that we were prepared and excited! From meeting a representative at the airport upon our arrival to regular updates whilst we were on the road about significant road blockages to taking the time to meet us when we were in St Lucia, all left extremely favourable views of your local partners in South Africa and their levels of customer service. We had 3 weeks travelling, and the advice contained in their self-drive book meant that we didn't miss a turn! We had a great time, and through your local partners' efforts our family holiday will remain an unforgettable adventure.
Being up close to elephants at the elephant interaction was a delight for my kids.