1. When using the online platform www.travellocal.com (“online platform”) to inquire about a trip offer, the potential traveler (the “Traveler”) accepts the following Terms and Conditions. The Traveler is not entitled to use the platform for the mediation of travel services and trip offers, if he does not accept these Terms and Conditions. The website and services offered by TET are only available to  individuals with a minimum age of  18 years or more.

2. These Terms and Conditions for the Mediation of Travel Services by TET Travel Expert Technologies GmbH (“TET”) apply exclusively. Any conditions of the Traveler that are contrary to or deviating from these Terms and Conditions will not be recognized, unless TET has agreed expressly to their validity in writing.

3. TET retains all rights to change or amend the online platform, applications, services and the Terms and Conditions at all times and may, at its sole discretion, change or alter them at any time, without prior notice in its own discretion. Regarding  travel requests already underway, all changes to the Terms and Conditions will be made under the condition that they are reasonable for the Traveler or that the Traveler has approved of them.

1. TET provides on its online platform to potential travelers direct contact to destination experts from hand selected local agencies having their seats of business worldwide (hereafter referred to individually as “Agency”), who will individually plan, agree on and carry out a personalized trip. TET is an intermediary for the conclusion of the travel contract for individual trips between the Traveler and the Agency and not involved into the direct contracting between the Traveler and the Agency. TET is neither a travel agent nor a tour operator.

2. TET’s duty is solely procuring a contact on the online platform. All contractual agreements in regard to the respective trip are concluded directly between the Traveler and the Agency, based on the general terms and conditions of the Agency. This also applies in the event that the booking confirmation from the Agency is sent to the Traveler through the TET website and also in the event that the Traveler effects the payment for the trip through the TET website.

The Traveler’s trip request sent through the online platform represents a binding offer to conclude the mediation contract between the customer and TET. By confirming the trip request electronically, TET accepts the mediation contract.

1. TET is not liable for any defect regarding the delivery of service through the online platform; in particular, TET is not liable to the Traveler for the conclusion of a travel contract with the Agency.

2. TET’s contractual liability as a mediator of travel services shall be limited for damages that are no cases of death, personal injury or injury to health and - apart from cases of intentional fault or gross negligence or any damages committed solely by any legal representative or agent - to an amount of three times of the price of the mediated trip per customer and trip. In the event of any claims based on tortious acts, apart from cases of intentional fault or gross negligence, TET shall be liable for any loss of property in the amount of three times of the total price of the mediated trip per customer and trip. These limitations of liability do not apply to any cases of death, personal injury or injury to health.
Any claims of the Traveler concerning damages that are no cases of death, personal injury or injury to health, shall be time barred within one year in the event that the Traveler’s damage has not been caused by any breach of duty committed grossly negligent by any agent or legal representative of TET. The Limitation of Claim shall begin with the end of the year in which the claim arose and when the customer has received knowledge of the circumstances given rise to the claim and of TET as debtor or when the customer should have received this knowledge without any gross negligence. All claims based on tortious acts as well as any claims for the damage of personal injury shall be time-barred as set forth by law.

The Agency is the tour operator and the organizer of the trip. The travel contract will be concluded directly between the Traveler and the Agency, based on the general terms and conditions of the Agency, which will be conveyed to the Traveler within the trip offer. All claims arising from a travel contract concluded must be submitted by the Traveler directly to the Agency.

1. After the conclusion of a travel contract between the Traveler and the Agency, the Agency will present the Traveler an booking confirmation showing the trip price in accordance with its payment terms.

2. Payments (down payments, final payments) are due as set forth in the general terms and conditions or in the conditions of payment of the Agency as tour operator and shall be communicated to the Traveler on the booking confirmation.

3. The collection of payments for the mediated contract is executed exclusively through the online platform of TET, unless otherwise agreed. Therefore, the Agency has provided TET with the power to collect payment (Inkassovollmacht) regarding these payments. For the purpose of completing the payment process, the Traveler will receive from the Agency a link to the TET payment system.

4. In the event any due payments on the total travel price are not being made by the Traveler despite a formal request setting an adequate time period for payment or are being effected lately, TET is entitled to rescind from the mediation contract and in case of a respective power of authorization by the tour operator to rescind from the mediated contract and to charge the Traveler with costs of rescission according to the conditions of cancellation of the Agency, and claim damages potentially. The service fee shall be retained as cancellation compensation. The Traveler is still free to prove that damage has not been caused at all or not in the amount of the value calculated.

Either party can terminate the contract at any time. This right of cancellation applies exclusively to the mediation contract between the Traveler and TET. Any travel contract already concluded between the Traveler and the Agency shall remain unaffected.

1. The Law of the Federal Republic of Germany shall apply exclusively to these Terms and Conditions and all legal relations between TET and the Agency. In the event the Traveler is a businessman or a legal entity of private or public law or any person who has its domicile or its common residence abroad or whose domicile or common place of residence is unknown in the time of the filing of a lawsuit, TET’s place of business in Berlin shall be agreed upon as place of jurisdiction.

2. In case single terms of this contract should be or become invalid, this shall not affect the validity of the remaining Terms.

3. Unless otherwise specified, the place of performance and payment is TET’s place of business.

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