This trip to Cambodia was a memorable one and exceeded my expectations in terms of accommodation, service, and itinerary offerings. I was taken to places, literally off the beaten paths (jungle foot paths), and experience local food and culture.
I appreciated the communication from staff prior to my trip, and not just from my "sales agent." But I received emails from administrative staff about my upcoming trip and received recommendations on places/sites to visit, as well as reflections about Cambodia in general.
This might be cultural but Cambodia, as many places in Southeast Asia or Asia in general, is a very hierarchical and stratified society in terms of class (and perhaps ethnicity). On many of my trips I had a guide and a driver. After an outing, i.e. the original meaning of the word : ) . I would invite both guide and driver to join me for lunch (on my treat). Invariably, the driver would not join us and I would just have lunch with the guide. I noticed the same thing happening in the Philippines, when I was there, and it made me uncomfortable. Maybe it's just a quirk on the driver's part (he wasn't hungry), or perhaps he was just following the "order of things." I don't know what you can do about this, but just as we "tourist" or travelers are exposed to certain practices in the host country, it is also hard for us (or me) to accept certain practices when they contradict what you've been taught in the west: the universal equality of the human person (The latter may be a myth or overlooked it in the West because stratification does go on and is very much real also). In any case sometimes when in Rome, you grudgingly do what the Romans do.
They were excellent and tolerated me very much.
Go with TravelLocal's partner in Cambodia.
I think having a dinner over at my agent's home was very memorable. I suppose it was protocol to have the agent invite his guest for dinner, which he did over at Malia's Restaurant. But my guide also invited me over to his home for dinner the following night. He said it was the first time he had invited a guest from the partner company over to his house. I was humbled and honored by this and perhaps this would not have come about had we not corresponded at length beforehand.