Wonderful trip to Costa Rica! Exceeded my expectations

Working with Mariana through Travel Local, was a great pleasure and thanks to her, my trip to Costa Rica was fantastic. Her response time, creativity and kindness made me feel comfortable about the process of booking a tailor made trip online. I have a very busy schedule and I was looking to make the research and booking process for this trip as quick and easy as possible. With Mariana's help, it was just that. Between first contact, to actual booking, it was less than a week turnaround. We continued our correspondence after booking with regards to my flight details and a few other curious questions I had about Costa Rica in general. She always provided thorough details and was quick to respond. On my first night in Costa Rica, she even came and met with me at my hotel to go over the itinerary and answer any other questions I had. We even corresponded a bit throughout my trip, as I had some questions and wanted to make a slight change to my itinerary. She was a real professional! I also want to make mention that Costa Rica is an extremely safe and WELL ORGANIZED country. The exceptional level of service received, didn't just stop with your local partners but extended past them to every driver, concierge and tour guide we had. I would highly recommend visiting Costa Rica and letting your local partners through Travel Local arrange it for you. Without Travel Local, I would have never connected with them. A wonderful trip, thanks to them (and Mariana of course)!

Michelle, from Toronto, Canada

Visited Costa Rica in

Overall rating

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Value

96% of our customers would recommend us to a friend.

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What was good about our local partner based in Costa Rica?

Working with your local expert Mariana was a great pleasure and thanks to her, my trip to Costa Rica was fantastic. Her response time, creativity and kindness made me feel comfortable about the process of booking a tailor made trip online. I have a very busy schedule and I was looking to make the research and booking process for this trip as quick and easy as possible. With Mariana's help, it was just that. Between first contact, to actual booking, it was less than a week turnaround. We continued our correspondence after booking with regards to my flight details and a few other curious questions I had about Costa Rica in general. She always provided thorough details and was quick to respond. On my first night in Costa Rica, she even came and met with me at my hotel to go over the itinerary and answer any other questions I had. We even corresponded a bit throughout my trip, as I had some questions and wanted to make a slight change to my itinerary. Again, she was quick to respond, provide me thorough details and support along the way. She was a real professional! I also want to make mention that Costa Rica is an extremely safe and WELL ORGANIZED country. The exceptional level of service received, didn't just stop with your local partners but extended past them to every driver, concierge and tour guide we had. I would highly recommend visiting Costa Rica and letting your local partners arrange it for you. A wonderful trip, thanks to them (and Mariana of course)!

What could our local partner based in Costa Rica improve on?

If the itineraries included what the transfer paths were, that would be helpful. For example: You will travel between two different drivers for this transfer, stopping at a local souvenir shop in X town, to change transport.

What advice would you give to other travellers planning a trip to Costa Rica?

I would recommend knowing a bit of basic Spanish to help with communicating with drivers. They speak English but having basic Spanish will help you connect and communicate better.

What was the most memorable part of your trip?

The fantastic wildlife tours and being able to have expert guides find sloths, toucans, tree frogs and birds hiding in plain sight.

How likely are you to recommend TravelLocal?

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Our local partner based in Costa Rica replied...

Hola Michelle, Thank you very much for your lovely review! It was a real pleasure for me to arrange your trip and I can’t be happier to know you and your father had such a nice time. We will definetely take into account your suggestion in the tranfers info, thank you very much for pointing that out. Pura vida, Mariana

Our local partner based in Costa Rica
Our local partner based in Costa Rica