This privacy and cookies policy sets out how TravelLocal, Limited uses and protects any information that you give TravelLocal, Limited, when you use this website. TravelLocal, Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

  • Name

  • Contact information including email address

  • Address information including telephone numbers

  • Other information relevant to customer surveys

What we do with the information we gather

We collect personal details, such as your name, address, telephone number and email address only when you use our website to request a quote from one or more of the companies on our website, make a booking with one or more companies on our website, send us an enquiry, register with us for competitions, promotions or sign up to receive email newsletters from us.


To get the best from the site, you may wish to request an itinerary and a quote for trips/holidays from the companies featured on the site. Requesting an itinerary/quote will enable you to communicate and plan your travels with the locally based companies on our site, using our website’s technology. On requesting a quote you will be asked to provide personal information, such as your name, email address and password. This information is collected for personal identification and allows you to access your account. When you request a quote, your name and the details and additional notes from our enquiry form will be passed on to the locally based travel company/companies, but not your email address or anything else.

Travel bookings

On making a booking with TravelLocal, Limited, information provided by you on the website (including names, address, email and telephone contact information) will be communicated directly by us to the company with which you have booked. These personal details will be needed by the company to process your booking. All companies on our website have signed an agreement with us to comply with the Data Protection Act of 1998; however we cannot be responsible for the privacy policies of our members.

We may also use the information you provide us for the following:

  • Internal record keeping.

  • To improve our products and services.

  • We may periodically send promotional emails about new destinations, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We use your personal information from time to time to send marketing emails. You can unsubscribe from these emails at any time by clicking the “unsubscribe” button in the marketing email itself.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.